Welcome Debbie:
With regard to the challenges you face, I offer the following:
Any 'program of the month' gives staff the message that external solutions
have more legitimacy than what insiders know about their own system. If
you want to get staff aboard a change initiative, you need to validate
their own views of what is going on in your organization and why. With
regard to learning, it is important to first recognize existing learning
processes.
This requires an acknowledgement of the present and the use of that
awareness as a basis for change. This approach requires that you see
learning and organization as complementary rather than conflicting, that
learning at some level and of some sort occurs in all organizations.
With regard to structure, informal structure is always more powerful than
the formal so for now I would focus on environmental issues.
Regards,
Tony DiBella
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>