Rol Fessenden writes:
>Relevant data in this month's Harvard Business Review a) The highest level
>of cycnicism is among the front-line workers, b) 45% of front-line workers
>distrust management, and c) 45% of front-line workers distrust the union.
>Good news is 96% -- astounding -- trust their direct supervisor. I think
>this is analogous to the thinking that says 'education is not very good,
>but the schools my kids attend are fine.' What you know is never as bad as
>the stories you hear about those things of which you have no direct
>experience.
Isn't their direct supervisor both management and union??
Chris Michel
NCR Corporation
1529 Brown Street, EMD-5
Dayton OH 45479
chris.michel@daytonoh.ncr.com
--"Michel, Christopher J" <michec@uh2297p01.daytonoh.ncr.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>