Organization of a LO LO7657

David J. Skyrme (
Wed, 29 May 1996 09:27:20 +0100

Replying to LO7585 --

Bill Hobler in replying to my comments

>>So my overall conclusion is that there is no best design, but that a
>>systems perspective is a good one to start with.

was concerned about over systematisation..

>I agree as long as the systems allow for growing people and their ability
>to work collaboratively toward mutually agreed goals. Industry news seems
>re pleat with 'work flow' implemented by 'xyz' software. This is placing
>service and administrative people into the same work climate as the
>assembly line. It can and has been grossly missused.

I totally agree Bill. When I use the word system, I usually mean a
complete socio-technical system integrating HOF (human and org factors),
business (strategy, work etc.) and information. It was a dissapointment to
see products like Lotus Notes, that I though had great potential for being
used in one of important subsystems of an LO, namely the intelligence
gathering and interpretation subsystem, being mostly highjacked inot
production line workflow- it is just another example of turing our offices
into paperwork factories.

One of the most product groups I worked in was where we worked in all
these dimensions, helped by IT people, business and marketing poeple like
myself and some HR specialist and facilitators.

David J. Skyrme
David J. Skyrme Tel/Fax: +44 1635 551434
David Skyrme Associates Limited Newbury, Berks, England
a member of the ENTOVATION Network
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-- (David J. Skyrme)

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