Will Sr. Managers Change? LO6925

RonDavison@aol.com
Tue, 23 Apr 1996 15:40:21 -0400

Replying to LO6868 --

Consultants can cause more harm than good?

Thanks to Lyle Courtney, I found and read _Filters Against Folly_ by
Hardin. He makes the point that systems intervention almost always has
unforeseen consequences. Because of that, anyone making changes to a
system should call it what it is: an intervention. Only after an audit
determines whether its good or bad can we honestly call it "an
improvement."

Problem is, change advocates find this sort of honesty rather uninspiring.

-- 

Ron Davison (RonDavison@aol.com), San Diego

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>