Willingness to Change LO6126

Andrew Moreno (amoreno@broken.ranch.org)
Tue, 19 Mar 1996 07:16:41 -0800 (PST)

Replying to LO6085 --

On Tue, 12 Mar 1996 rcbailey@alfa.adinet.com.uy wrote:
> And Michael replys:
> >There is no position, person or group which does not have a "limited
> >view". They all have different views based on location, time,
> >action, connections, and beginning (historical) orientation. There
> >are no specialists that have a uniquely "unlimited" view of the whole
> >- - or even all of the necessary information for their own specialty.

> rcbailey wrote:
> Maybe the problem about 'informed' and making information available is to
> put the information __"in" the "form"__ that the person is most likely to
> absorb (in their own way, of course). And this might not be in the form
> that *we* would like to receive it, or in which we think it needs to go
> out.

So maybe a goal is just to let each and every person choose what is best
for them.

So maybe a goal could also be to customize the process of getting
agreement [getting agreement is the goal] to each and every person.

For the first goal, it takes a lot of disk space, paper, etc. to make the
information available.

For the second goal, as I wrote in earlier messages, I think it takes a
lot of smarts to be able to customize to each and every person. It is
staggering how much data is involved.

> Bailey's 2nd rule: "All money in business is made by following
> procedures."

I think instead of more rules, we need a way to increase capabilities to
manage complexity in creating value for other people and entities through
customization _and_ delivering what we promised to those people and
entities. After all, a business that doesn't sell anything isn't really a
business (unless you are talking about a pork barrel BOT
Build-Operate-Transfer project) :).

You've put me in sort of a double bind here since I have no existing
business, and my goal is to start from scratch while making things
win-win. Your statement sort of contradicts the one you made above. The
contradiction could be summarised as customizing vs rules.

BTW Isn't one of your rules something like "everything is contextual"?

Andrew Moreno


Andrew Moreno <amoreno@broken.ranch.org>

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>