To really foul things up LO5104

Gray Southon (gsouthon@ozemail.com.au)
Thu, 25 Jan 1996 08:36:25 +1100 (EST)

Replying to LO5076 --

Eric,

You describe CMM as if it was simply a personal exercise. The documents I
read talk about largscale corporate exercise with dedicated quality
sections, masses of formalised recording of procedures and measurements,
certified inspectors who assess the level that organisation the
organisation is up to and requirements by some customers that their
contractors are up to particular standards. You yourself talk of the
analogy with the automobile production line - and getting away from the
concept of the lone operator. Are we really talking about the same thing,
or have I got it wrong?

How much objective evidence is there that it works, either as at the
corporate level or the personal level? I have read some claims of success,
but that was from the promotors of the system.

Yours

Gray Southon

At 11:12 AM 23/1/96 -0500, Eric Opp wrote:

> In fact, the Capability Maturity Model can be reduced to a quality
>improvement process or framework for the individual programmer. Watts
>Humphrey, who wrote the book, "Managing the Software Process," which
>describes the Capability Maturity Model in detail, recently published a
>book called "A Discipline for Software Engineering." This book describes
>how a subset of the frameworks of the Capability Maturity Model applies to
>the individual programmer. The rough learning process can be outlined as
>follows:

[...snip... by your host...]

> Eric N. Opp

--
Gray Southon
Consultant in Health Management Research and Analsysis
15 Parthenia St., Caringbah, NSW 2229, Australia
Ph/Fax +61 2 524 7822
em gsouthon@ozemail.com.au