John:
At 08:18 20/01/1996 -0500, you wrote:
>It's true that the change agent has to play many roles if you don't use a
>well-defined process for change. Interactive Management takes much of the
>burden off the change agent. This is a strategy for minimizing cognitive
>burden on change agents, allowing them to focus on what cannot be handed
>off to other well-defined, contributory roles.
I hear the words but would like to know more of how IM can bring this
about. I know that've you've written of IM before, but can you be so
gracious as to explain further?
-- Best regards, Gordon Housworth Intellectual Capital Group ghidra@mail.msen.com Tel: 810-626-1310