Thanks for the post John. As a process changer I ascribe to both TQM and
LO and find them very compatible and complementary. Major precepts
coincide very nicely. Systems thinking is essential to quality
improvement, breaking down barriers is essential to team learning and
organizational learning, Deming's plea to increase the spirit of
craftsmanship coincides with personal mastery, Deming also isisted that a
system requires an Aim that everyone accepts and works toward- ala shared
vision.
Finally, I think statistical thinking (especially SPC) and process
thinking are essential to understanding the difference beween detail
complexity and dynamic complexity, which in turn are essential to
understanding the process at hand.
I don't know if Deming every voiced an opinion on LO,but Idon't think he -
or other TQM practitioners - have many serious disagreements.
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