It's the large organization that's about to embark on the journey. The
destination is a world-class company as defined by the criteria for the
Malcolm Baldrige National Quality Award. They are using the criteria as
guidelines for designing a management system which will enable such a
transformation.
>Replying to LO3519 --
>
>What are they trying to transform into?
>
>>Jack Hirschfeld wrote
>>
>>"A training/development department of a large organization which is about
>>to embark on a journey of transformation wants to rename itself. The new
>>name must be bold but credible, and take into account that the surrounding
>>culture, though moribund, is deeply entrenched, and like all long-standing
>>cultures, stiff and conservative. Any suggestion for a new name that
>>would invite buy-in from executives, managers and hourly workers alike?"
>
>Trina Smith, Ph.D.
>trs0691@acs.tamu.edu (e-mail)
-- Jack Hirschfeld Whoa! I want to know, how does the song go? jack@his.com