Booklet 'Leading Transformation' LO3407

Martin Charles Raff (martin@vistaraff.win-uk.net)
Wed, 25 Oct 1995 10:26:21

A number of people were interested in my story about leading a
transformation initiative in the West Midlands Region of the UK
Employment Service, which I mentioned in my Introductory posting to
learning-org.

The story is now more fully described in a booklet (7500 words) I
have written for the British Deming Association and which is just
published. Copies can be ordered from the British Deming
Association by fax (quoting credit card number) or phone. Their fax
number is +44 1722 414428. phone is +44 1722 412138 (ask for
David). The cost is $5.00 including airmail. They accept VISA and
Mastercard.

Martin 

--
Martin Raff
VISTA Associates - consulting for a better future
martin@vistaraff.win-uk.net
phone and fax: +44-1789 840418