Re: Using Corporate Memory LO3203

K.C. Burgess Yakemovic (kcby@gpsi.com)
Mon, 16 Oct 1995 11:16:12 -0500

Replying to LO3185 --

>For example, one of the largest problems in the software development
>process is documenting the analysis and design knowledge used by
>developers so that other people can maintain the software.

John, I'll try to answer your questions in more detail when I've got
more time to think & post.

In the meantime, for specific information regarding the use of the
Issue-Based Information System (IBIS) methodology to support
the development and update of a 'corporate memory' for (and by)
software developers, I recommend that you check the work done
by Jeff Conklin while at MCC (late '80's and early 90's)

There are several publically available papers on the subject... the
one I can put my hand on (you'll see why in a minute :-) is

Report on a Development Project Use of an Issue Based Information
System, CSCW '90 Conference Proceedings, pp 105-118. KC Burgess
Yakemovic and E. Jeffery Conklin, October 1990

I think this work addresses the issues you raise in your message.

--
   kcby

K.C. Burgess Yakemovic Group Performance Systems, Inc. kcby@gpsi.com www.gpsi.com

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