Quality Workshop Reno NV 9/95 LO2608

PMGriffin@aol.com
Mon, 28 Aug 1995 18:17:24 -0400

"The Quest For Quality"
Reno, Nevada.....Sept. 15,1995

An active learning approach to the concepts & methods of the whole systems
approach to quality management.

Workshop goals:

Learn basic principles of systems theory and total quality and how they
relate to quality improvement.

Learn how to identify customers key requirements.

Learn to define a work process.

Experience the challenge of forming and participating on a real process
action team.

To register or for more info:
For the Reno workshop call Lisa at (702)829-9000
Center for Business & Industry
Truckee Meadows Community College
Reno, Nevada

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For general information call Pete Griffin at (510)373-6955
pmgriffin@aol.com