On request for origins of "wicked" problems:
Carol,
There is a good description of wicked problems in "Challenging
Strategic Planning Assumptions," by Mason and Mitroff. They also refer in
there to a paper by Horst Rittel, On the Planning Crisis: Systems Analysis
of the 'First and Second Generations', Bedriftsokonomen, NR8, 390-396,
1972.
Mitroff's book is from 1981.
Hope this helps!
-- Moody Ahmad moody@iexist.att.com