About tacit knowledge and databases, a suggestion :
- we have people who know in a tacit way (the inspectors in the fleece
story I submitted a week ago),
- we have a database software (Access or whatever),
- we want to keep track of this knowledge=8A
Why don't we put in the database the names of the people who know? If I
need the knowledge, I just find who "owns" it. And I ask the "owner" of
this knowledge to use it for me.
Maybe it looks a bit=8A ingenuous and not very sophisticated, but I
noticed, in my consulting work, that the best solutions are usually the
simplest.
-- Bernard Girard <bgirard@Dialup.FranceNet.fr>