David
I suggest that you consider Stafford Beers Viable systems model as a
good framework within which to consider these issues. His books on
the subject include
The Brain of the Firm, Wiley 1981
The Heart of Enterprise, Wiley 1979
Diagnosing the System for Organisations 1985
Also Making Work Systems Better by Luc Hoebeke, Wiley 1994
I can provide a brief description if you wish.
Regards,
Paul
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Paul Middleton
Mechanical Engineering Department
Private Bag
University of Cape Town
Rondebosch 7700
South Africa
Phone : 010 27 21 650 3242
Fax : 010 27 21 650 3240
E-mail : paulm@engmlab.uct.ac.za
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