I would like to share experience of practical tools which help to 'break
open' the mental models of senior executive teams - which appears to be an
essential step in getting the LO effort going. I have had considerable
success with use of MBTI as a system of mental models which can be
demonstrated and used as a resource. I am also working with aspects of
scenario thinking as a tool for surfacing models of the outside world.
What else works well?
A further interest is in identifying and modifying the structures in the
public sector which inhibit learning - one problem of course is that these
vary according to system of government (Australia operates on a modified
Westminster system).
From: bgodfrey@ozemail.com.au (Bill Godfrey)