> Does anyone have exercises which could be used to unhide these
> reasons behind "resistance to change"? How could we unlock the
> potential by not trying to overcome this resistnace, but to
> effectively deal with it in a productive manner?
> From: Roland Foerster <foerster@dial.eunet.ch>
The "study" which interviews people and gathers data without declaring
an endgame plan can be useful at gathering information. Once the plan
is developed, informal input will often reveal concerns about the plan
which can be helpful in anticipating adverse reactions.
This does not eliminate resistance. It just identifies some of their root
causes that might torpedo the change process.
-- Keith Cowan Phone: (416)565-6253 FAX: (905)858-7131 Toronto Internet: cowan@pci.on.ca Compuserve: 72212,51