Re: Best summary article on LO? LO532

William Snyder (wsnyder@scf.usc.edu)
Fri, 24 Mar 1995 20:37:53 -0800 (PST)

An article that preceded(and anticipated many of the ideas in) Garvin's
article outlines a simple, robust model of learning processes, and
suggests a number of values, practices and design elements that support
learning in organizations. The article does all lthis in context of a
readable case study. The article was by Leonard-Barton, Dorothy, and
appeared in Sloan Management Review, 1992. Sorry I can't remember date.

From: William Snyder <wsnyder@scf.usc.edu>