Re: Flapping your wings...

Mark Tabladillo (thd601@isye.gatech.edu)
Sat, 14 Jan 1995 00:45:20 -0500 (EST)

I've enjoyed the butterfly metaphor for organizational change. This is
especially appropriate for large organizations where management needs
time to build trust with the work force. I suspect this need to build
trust is the main reason why many TQM / CQI efforts take so long to
produce fruit.

The butterfly metaphor plays an important role (along with many other
models) in explaining what to expect from organizational change.
Currently, many people are excited about reengineering, and rightly so
because it plays an important role in learning organizations. I just
finished the Hammer and Champy book this last month, and was impressed by
their consistent focus on process.

Yet, the butterfly metaphor balances the expectations of rapid and
immediate change; depending on what the organization is learning, it make
be quick, or may require the slow adoption by a broad-based sector of the
work force. Thanks to whoever first posted the butterfly.

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G School of Industrial and Systems Engineering
G GGGTTTTT Georgia Institute of Technology * Atlanta, GA
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