Ford

Norman Frank (nfrank@cap.gwu.edu)
Thu, 10 Nov 1994 07:00:57 -0500

OK, I admit I'm dumb and gullible, but there is something I'm not
fully understanding.

Way back when...Ford's consultants said that SPC had turned around
and saved the company. Quality is No. 1!
Next Ford's consultants said that TQM had turned around and saved
the company.
Next Ford's consultants said that Continuous Improvement was the only
way to salvage what was left.
Hammer and Champy then used Ford as an example where Reengineering
had turned around a company and saved it.
Now Senge is saying that Ford is his example of what he can do with
a learning-organization.

Isn't it nice that Hammer and Champy and Senge can come along and take
credit for all the work that went on before them? Perhaps I don't
fully understand how this is possible. Maybe I'm too well informed
to be "snowed" by the latest management fad (reengineering or L-O).

Please enlighten me, particularly concerning how these latest fads
have saved Ford.

--
Norman C. Frank
MCI Mail:  4573434
Internet:  4573434@mcimail.com
Internet:  nfrank@cap.gwu.edu