list o' resources
list o' resources
If you'd like to learn more about usability (either as a technique or a profession), here are online resources you can explore.

my favorite gurus and consultants and online repositories of info

Jakob Nielsen - see especially his alertbox columns
User Interface Engineering
 >> currently hosting Chauncey Wilson's usability bibliography
Keith Instone's Usable Web
A general resource list from STC's Usability SIG
A more in-depth list of articles from the same source
Comtech Services - I've admired Joanne Hackos since 1980
Jorn Barger - especially his self-described messy section
A List Apart - Jeffrey Zeldman and friends
Dan Bricklin's review of Michael Schrage's new book on prototyping

professional groups I belong to & recommend as useful

Usability Professionals' Association (UPA)

UPA's printed journal (available to members only) is called Common Ground. A recent lead article was, "Assessing Web Site Usability from Server Log Files," by Laurie Kantner.

ACM SIG for Computer-Human Interaction (SIGCHI)

The most relevant of ACM's magazines is the (comparatively) glossy interactions. If you happen to have a subscription to ACM's Digital Library, or a copy of the January/February issue, you can read my rant about the Windows 95/98/NT File Open dialog box, as part of Elizabeth Buie's column "The Whiteboard."

Society for Technical Communication also has a great Usability SIG with newsletters, support groups, and educational programs.

surveys of people online (not just eliterature readers - everybody)

Georgia Tech: http://www.cc.gatech.edu/gvu/user_surveys/
NUA's list of surveys: http://www.nua.ie/surveys/

books

The best way to learn about usability is by doing, and reading online (since the field changes so incredibly fast), and watching other practitioners (which is how I learned a lot of what I know).

Nevertheless, books are also important to me, since they help me keep usability projects interesting by reminding me of the way they relate to larger issues such as, uh, how we think, and what's the point of thinking.
Here's a short list of the books I reread occasionally to keep my brain alive, professionally speaking, in no sort of order:

The Power of Maps by Denis Wood. Guilford Press, 1992.
ISBN 0-89862-493-2

"In learning as in discovering, edge precedes surface." (page 176)

The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places by Byron Reeves and Clifford Nass. CLSI Publications (Stanford) and Cambridge University Press, 1996.
ISBN1-57586-052-X

I've tried to apply the Media Equation findings at two different companies, and written about the results.

User and Task Analysis for Interface Design by JoAnn T. Hackos and Janice C. Redish. John Wiley & Sons, 1998.
ISBN 0-471-17831-4

Cybertext: Perspectives on Ergodic Literature by Espen J. Aarseth. Johns Hopkins, 1997.
ISBN 0-8018-5579-9

Understanding Comics by Scott McCloud. Kitchen Sink Press, 1993.
ISBN 1-56862-019-5

Computers as Theatre by Brenda Laurel. Addison-Wesley, 1991.
ISBN 0-201-51048-0

intense game design articles I've recently become obsessed with reading, many from gamasutra

"Playing the Open Source Game" - Shawn Hargreaves

"The role of the programmer now consists of writing good tools and trying to make life as easy as possible for the artists and level designers, rather than leading from the front with state of the art technology."

Postmortem: Zombie’s SpecOps - Wyeth Ridgway

Ernest Adams' Designer's Notebook:

"A Letter From A Dungeon"
"Three Problems For Interactive Storytellers"
"Tolkien, Beethoven, Vision"

Dani Berry:

"Game Design Memoir"
"Stories and Play, Some Random Musings"

"These two elements "play" and "story" are really dipoles of some thing that our brains feed on. What do you think?"


what I've learned so far   ·   try it now!   ·   list o' resources   ·   excerpts from the March 2000 chat   ·   invitation to chat   ·   a blank page


Of course all this was !

Copyright 2000 by Julianne Chatelain - last updated 24 October 2000
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