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How Software Often Gets It Wrong |
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Briefly, software user interface designers often fail to take charge of the "user illusion". For example: |
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Our machinery, before interface design: |
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[drum roll...] |
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Our machinery, after interface design: |
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I call this the... |
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This is a project I worked on recently. Maybe some of you have worked on it too. |
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..and God help the user who finds her way through the thin layer of UI and falls down into the cracks of the mechanism! |
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